DOCUMENT · HX-PORTAL/EXPLAINER TIER 1 · PUBLIC REV 1.0 2026-04
Partners Portal

What it is.

The HEXATECH Partners Portal — accessible at partners.hexatech.biz — is a working environment for parties that have a verified institutional relationship with HEXATECH. It exists because some of the materials HEXATECH produces are commercially sensitive, technically detailed, or subject to export-control regimes that require us to confirm a counterparty's identity and standing before sharing them.

The public site at hexatech.biz remains the authoritative source for everything HEXATECH publishes openly: corporate information, divisional capability summaries, the Group Compliance Framework, news, and contact. The Partners Portal extends this with documents, registers, and working materials that are not appropriate for unrestricted publication but are routinely shared with counterparties on a documented basis.

Who it is for.

Access to the Partners Portal is granted to four categories of counterparty:

  • Institutional customers and prospective customers. Public-safety institutions, defence and security buyers, and Advisory programme commissioners — typically engaged through a tender, framework, or commissioning process where access to controlled materials is the next step beyond public information.
  • Authorised partners and suppliers. OEM partners (anchor and Tier-2), specialist sub-contractors, and integration partners who collaborate with HEXATECH on specific transactions and need access to working documents, technical specifications, or commercial materials beyond what is published openly.
  • Banks, international financial institutions, and donor-programme counterparties. Reviewers conducting due diligence on HEXATECH for facility, programme, or counterparty-onboarding purposes — provided with the documents required for their assessment under controlled access.
  • Defence-track institutional contacts. Verified contacts in defence, security, and homeland-protection institutions where the materials concerned engage HX-POL-02 sanctions and export-control screening.

Access is not granted to: members of the public; researchers and journalists (refer requests to Contact); job applicants (refer to Careers); commercial parties without a verifiable institutional relationship; and counterparties whose due diligence under HX-POL-01 or HX-POL-02 has not cleared.

What is behind the gate.

The Partners Portal organises materials by counterparty relationship and access tier. Categories include:

  • Compliance documentation. Full text of the seven Group compliance policies, the Records of Processing Activities, the Sanctions and Export-Control Register summary, and the Group Compliance Framework cross-reference.
  • Counterparty due-diligence materials. Beneficial-ownership disclosures, jurisdiction classification rationale, integrity questionnaires, and the audit and financial materials normally requested in a bank or IFI assessment.
  • Technical and commercial materials. Detailed product and capability specifications, integration documentation, pricing on application, and commercial materials that are not appropriate to publish openly for competitive or commercial-sensitivity reasons.
  • Defence Tier-2 materials. Higher-detail capability information for verified defence-track contacts, subject to HX-POL-02 screening at issue and at periodic review.
  • Working documents in active engagements. Project-specific documents shared with named counterparties for the duration of an engagement — tender working files, integration plans, programme documents — with access removed at engagement closure.

Specific item-by-item availability depends on the counterparty's tier, the materials' classification, and any export-control restrictions applicable to the counterparty's jurisdiction. Not every authorised user sees every category.

Access tiers.

The Partners Portal applies a three-tier access framework consistent with HX-POL-01 due-diligence tiering and HX-POL-02 jurisdictional classification:

Tier Typical user What is accessible
Standard Verified prospective customer; partner OEM contact in routine engagement; supplier sub-contractor Compliance policy text; counterparty onboarding materials; commercial materials relevant to the engagement; engagement-specific working documents
Enhanced Bank, IFI, donor-programme reviewer; defence-track institutional contact; Category C jurisdiction counterparty under HX-POL-02 Standard tier plus full due-diligence pack: financial statements, beneficial ownership, jurisdiction risk classification, full Records of Processing Activities, internal-audit findings (where consented to)
Elevated Defence-track customer engaged on a specific Tier-2 transaction; Category D jurisdiction counterparty under HX-POL-02 Enhanced tier plus controlled defence-track materials: detailed capability specifications, integration data, end-user verification protocols, transaction-specific export-control documentation

Access tiers are assigned by the Compliance Officer at issue, are reviewed at least annually, and are revoked promptly on change of circumstance — change of role, change of employer, change in counterparty status, or expiry of the engagement.

Verification process.

Every access grant is documented and traceable. The verification process is the same four-way check applied across HEXATECH counterparty engagement, set out in HX-POL-02 §4.1:

  1. Counterparty screening. The institution or company you represent is screened against UN, EU, Kosovo, OFAC, and OFSI sanctions lists. Where beneficial ownership is non-trivial, ownership chains are screened in addition.
  2. Jurisdictional screening. Your jurisdiction of residence and the counterparty's jurisdiction of incorporation are categorised under the HEXATECH jurisdiction classification (Categories A through E). Most engagements involve Category A or B jurisdictions and proceed without elevated scrutiny.
  3. Item classification. The materials you have requested are classified for sensitivity, export-control reach, and relationship to HEXATECH's absolute exclusions under HX-POL-02 §2. Where the materials are dual-use or military-list items, additional verification is required.
  4. End-use and end-user assessment. The stated reason for access is assessed for consistency with the counterparty's nature and activity, and against the HEXATECH excluded end-uses set out in HX-POL-02 §2.3.

For Standard-tier access, verification typically completes within five to ten working days. Enhanced and Elevated tier access typically takes two to four weeks, depending on the depth of due diligence required and the responsiveness of the counterparty to information requests.

How to request access.

Access is requested through the access-request form on this site. The form captures the information needed for the four-way check and is routed to the Compliance Officer for assessment.

Request access to the Partners Portal

What you will be asked to provide:

  • Your legal name and the institution or company you represent
  • Your role and an institutional email address (personal email addresses are not accepted)
  • The category of access requested and a brief description of your interest
  • For Enhanced and Elevated tier requests, additional information specific to the materials concerned

What HEXATECH does next:

  1. Acknowledges your request within two working days
  2. Performs the four-way check described above
  3. Where the request is straightforward, issues access credentials with a documented tier and category-of-materials grant
  4. Where additional verification is needed, requests further information through the institutional email address you provided
  5. Where the request cannot be granted, communicates the decision with the reasons HEXATECH is able to share — noting that some refusals (for example, on sanctions grounds) may be communicated only as "refused" without further detail, consistent with applicable law

Refusals are not appealable as a matter of right, but a counterparty may submit a revised request addressing the basis for the original refusal where this is procedurally appropriate.

Confidentiality and data protection.

Access to the Partners Portal is granted on the basis of confidentiality. Specifically:

  • Materials accessed in the Portal are confidential to HEXATECH and the counterparty's authorised users. Onward disclosure is permitted only as documented in the access grant or under separate written agreement.
  • Each access event is logged for audit purposes — date, user, materials accessed — consistent with the audit-trail expectations of bank and IFI counterparties and the HEXATECH retention schedule.
  • Personal data of authorised users — name, role, institutional email, access logs — is processed under the HEXATECH Data Protection Policy (HX-POL-03). Authorised users have the data-subject rights set out in that Policy, exercisable through the Data Protection Officer.
  • Authorised users may revoke their own access at any time by writing to the Compliance Officer. Access is revoked within two working days of receipt; access logs are retained per the applicable retention schedule.
  • HEXATECH does not use Partners Portal data for marketing, profiling, or commercial-communications purposes.

What it is not.

So that expectations are clear:

  • The Partners Portal is not a research or media-press portal. Researchers and journalists should approach HEXATECH through the Contact page; legitimate research enquiries are answered through that route.
  • The Partners Portal is not a public-tender portal. Public tenders are conducted through the relevant national or institutional procurement platforms (Kosovo PPRC, Albanian APP, EU Funding and Tenders Portal, UNGM, EBRD eConsultant, World Bank Client Connection) — see the Accreditations & Registrations register.
  • The Partners Portal is not a customer support portal. Existing customers with operational support requirements should use the contact channels established in their contract with HEXATECH.
  • The Partners Portal is not a substitute for a written contract. Materials accessed through the Portal do not constitute an offer, acceptance, or binding commitment unless the materials themselves are formally executed.

Ready to request access?

Submit your access request through the form. The Compliance Officer responds within two working days.

Request access