What to report.

The channel receives reports of:

  • Suspected breaches of law or regulation (including bribery and corruption, sanctions, export control, data protection, competition, tax)
  • Breaches of HEXATECH policy (Code of Conduct, Anti-Bribery, Supplier Code)
  • Fraud, theft, or misappropriation
  • Threats to health, safety, or the environment
  • Bullying, harassment, or discrimination

How to report.

Reports can be made:

  • In writing to the Compliance Officer at info@hexatech.biz (attention: Compliance Officer)
  • By letter to the registered office, marked "Confidential — Compliance Officer"
  • In person to the Compliance Officer
  • Directly to the Managing Director or a Board member where the report concerns the Compliance Officer
  • Through a designated third-party independent channel (to be appointed and published here)
  • To the competent external authority — Kosovo Anti-Corruption Agency or the appropriate regulatory or law-enforcement body

Confidentiality and protection.

The identity of a reporter is treated as confidential and disclosed only where necessary to investigate, and then only to those who need to know. Retaliation against a reporter acting in good faith is a breach of policy and may constitute a criminal offence under Kosovo Law No. 06/L-085.

Anonymous reports are accepted and investigated to the extent the information provided permits.

Process.

  1. Acknowledgement within 7 days of receipt.
  2. Preliminary assessment by the Compliance Officer (or alternate channel).
  3. Investigation as warranted, with access to necessary records and personnel.
  4. Findings, conclusions, and recommended action reported to the Managing Director or Board as appropriate.
  5. Feedback to the reporter within 3 months of the report, to the extent confidentiality and legal requirements permit.
  6. Annual aggregated reporting to the Compliance Committee.